Glaisyers Solicitors is committed to preserving the privacy of all visitors of this website. This policy aims to set out how we will process your personal data. Please read the following sections to understand the type of information collected and the uses made of it. This policy only relates to data collected by us via our website. Please remember that the security of information transmitted over the internet cannot be guaranteed.
if you are a client of ours (or become one) we process a wider range of personal data and deal with a broader range of privacy-related issues. Clients are provided detailed information about this during the engagement process.
Data that we collect from you
Personal data such as name, address, telephone number, e-mail address or other information is only collected when it is voluntarily submitted to us via e-mail or an online form submission. In this case the information you have sent or submitted is only accessed by the Solicitor or department required to send you the information you have requested and to provide information that may be useful to you.
Your personal information will not be made available to any third parties.
By providing personal data to us, unless you have otherwise indicated, you consent to the processing of such data as described in this policy. Further, you agree that unless otherwise stated we shall have unrestricted right to use and store on its internal systems, any such information provided by you.
How We Use Your Personal Data
We use the data you provide via this website to:
- To communicate with you, for example: we use contact details such as email address or phone number when responding to enquiries made via online forms
- To provide you with information or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.
- To carry out our obligations arising from any contracts entered into between you and us.
- To notify you about changes to our service.
Our "Lawful Reasons" For Processing Your Personal Data
The "General Data Protection Regulation" (GDPR) is the primary piece of legislation defining your rights over our processing of your personal information. The GDPR requires us to declare which of six "lawful reasons" we are relying on when we are processing your personal data: and we operate on the basis of "legitimate interest" when communicating with you (e.g. when responding to your enquiry).
Security and data retention
We employ security measures to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage. We will retain your information for a reasonable period or as long as the law requires.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
You have certain rights in respect of your personal data and we have processes to enable you to exercise these rights:
Right of Access: this is known as a Subject Access Request. If you want to know if we are processing personal data relating to you and to have access to any such personal data you contact us at firstname.lastname@example.org.
Right to Rectification: if you believe that we hold inaccurate personal data about you, then you can contact us at email@example.com. Depending on the type of personal data you believe is inaccurate, we may ask you for further proof to ensure that the personal data is being corrected properly.
Right to Erasure: you have a right to ask for your personal data to be erased in certain circumstances. However, this right does not apply where we have to comply with a legal obligation or where we need personal data for the establishment, exercise or defence of legal claims.
Right to Restriction: you have a right to request that processing of personal data is restricted in certain circumstances. However, we will still continue to process the personal data for storage purposes, for the establishment, exercise or defence of legal claims or with your consent.
Right to Object: where we are relying on legitimate interests as a legal basis to process your data, you have a right to object to this processing on grounds relating to your particular situation.
If there is a change to your personal data at any time please let us know.
Links to third party websites
We will not be held responsible for the content on any third party website, any visit to a third party website using these links is entirely at the users own risk.
Questions or Complaints
All comments, queries and requests relating to our use of your information are welcomed and should be sent by e-mail to firstname.lastname@example.org
However, legal rights regarding privacy are the remit of the Information Commissioners Office (ICO) and you will find more information about how to complain here: https://ico.org.uk/concerns/